Author: Hendrik Eppinga
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Unsubscribe page
The unsubscribe page allows respondents to opt out of future emails and optionally provide a reason. Creating the content of this page is straightforward. The left side contains the input fields, such as the page content and the heading for… Read more →
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MJML-editor
MJML is a markup language, like HTML. HTML is used for web pages, and MJML is a similar language but specifically used for email templates. The editor takes care of converting email templates into responsive layouts without having to be… Read more →
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Templates/themes
The Templates/themes section of the Project portal contains several tabs, and these are described below. Mail templates The Mail templates tab contains the content of the various e-mails that can be sent to system users. These mail templates are used… Read more →
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Document en Image bank
The system allows users to upload documents and images for use within texts and menus. The document and image banks can be accessed in several ways: through the top-right menu, via the Menu Builder in the Survey Editor, or directly… Read more →
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Archive projects
Archiving a project stores the last published version, the draft version, all completed responses, and all associated sample data. A file is automatically downloaded containing the questionnaire, its version history, samples, and responses, which can be securely stored and later… Read more →
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Resend
The Helpdesk provides functionality to resend an email sent to one address to a different address. This can be useful if a respondent has a new email address or if the original address contained an error. The table below shows… Read more →
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Question shuffle groups
Question shuffle groups can be used to randomize groups of questions, helping to reduce biased responses. When similar questions are grouped into different groups, those groups can be shuffled in the same way. This article explains how to set up… Read more →
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Scan paper response
This screen is used to set up a scanning batch for paper responses, making it easy to track returned forms. The scan type can be defined here, response status after scanning, and scan date. Once everything has been configured, scanning… Read more →
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View paper response
This tab offers an overview of all the scanned and processed responses and the possibility to change the status or delete the whole entry. The edit icon opens a small window where the Project Response status and Scan date can… Read more →
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Scan paper non-response
This screen is used to set up a scanning batch for paper non-responses, making it easy to track returned forms. The scan type can be defined here, sample status after scanning, and scan date. Once everything has been configured, scanning… Read more →