The Helpdesk option provides multiple functionalities, such as reopening a sample so the respondent can retake the questionnaire, unsubscribing an email address from the list, and many other features.
Helpdesk functionalities
These articles provide more information about the helpdesk functionalities.
 | Reopen Learn how to open samples. |
 | Unsubscribe Discover how to unsubscribe an email address. |
 | Rewards Read more about the rewards possibilities. |
 | Bouncers Learn more about how to deal with bounced emails. |
 | Resend Read about resending an email to another address. |
 | Reset response Check out how to reset a response. |
 | Replicate a start code Learn how to copy a start code and what to do with it. |